How do
I create a user who cannot change any information?
|
Only the Administrator can add new users. From the main menu
click on 'Admin', 'Security' and 'Users'. Complete the user
details and to set them to read only check the 'Cannot change
any information' box. |
| How
do I quickly change my password |
At the log in screen enter your
user ID and password. Add to the end of your password
a ? if the password is correct it will then enable you
to enter and confirm a new password.
Remember for extra security the
administrator can set users to change their password regularly
every 3 months, for example.
|
| How
do I activate the town from postcode lookup? |
This facility enables the city, county and country to be
added automatically when the postcode is inserted and the
chevron clicked. To activate simply go to 'Master Tables',
select 'Your Organisation' and complete the details, in
particular the 'City'. |
| Can
I backup my data directly to a CD? |
No, as with most programs you cannot write directly to a
CD drive. Instead make a backup of your data to the hard
disk then copy it to your CD using your normal CD writing
software. |
| How
can I automatically remove people from groups who have stopped
participating for more than six months? |
Click on 'Master tables', 'Parameters' and 'Housekeeping'
and set 'Group participation' to 6. Next time you complete
a housekeeping it will automatically remove all those that
have stopped attending for more than six months. |
| One
of my users has forgotton their password. Can I retrieve it
for them? |
Only the administrator can view existing passwords or set
a new temporary password for a user. Click on 'Admin', 'Security'
and 'Passwords'. Navigate to the required user and it will
tell you their password. |
| Our
computer crashed and the administrator is unable to log in.
What can we do? |
Call Data Developments Technical support on (01902) 824045.
We will be able to log you in and re-activate the administrator
log-in. |
| I
have created two users, an Admin user and User 1. Which one
should I use? |
For greater security the Admin user
should only be used for setting defaults, creating users
and other security settings.
For normal day-to-day use create
a new user specifically for this purpose, for example
User 1. You are not limited to the number of users you
can create in Membership Co-ordintor.
|
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