Ask for Help

At Data Developments, we understand that managing your organisation's finances, donations, and compliance can be complex, especially for churches and charities with limited time and resources. That's why we are committed to providing friendly, free support with every one of our cloud-based (.online) software packages.

Whether you use us for bookkeeping, Gift Aid claims, or Independent Examination preparation, our support team is here to help every step of the way. From initial setup and training to troubleshooting and ongoing guidance, we ensure you're never left to figure things out alone.

What's Included

• Free support is included with all our cloud-based (.online) applications, no hidden fees, no extra charges.
• We offer help with technical issues, software navigation, data entry, reporting, and compliance queries.
• Our team is experienced in working with churches and charities, so we understand your unique needs and terminology.

How to Get Help

Getting support is simple and flexible. You can reach us in the way that suits you best:

• Raise a support ticket directly through your customer account
• Email us at [email protected]
• Call us on 01902 714030, Monday to Friday, 9:00 AM - 4:00 PM

We aim to respond promptly and resolve your queries efficiently so you can get back to focusing on your mission.

Why Our Support Stands Out

We offer guidance tailored to your organisation's structure, whether youre a small church with volunteers or a larger charity with a finance team. We're here to help you make the most of our software and services, ensuring your records are accurate, your claims compliant, and your reporting clear