Technical Support

Over the past 30 years we have developed a strong reputation for providing an expert, friendly and understanding technical support service on all of our software packages.

Support is available via phone, by post, through a ticketing service on our website and on our online community support forum.

Staff are on hand to guide you through everything from the highly technical to the simplest how-to.

All of our software is provided with 90 days free support from the date of purchase, however once this free period has expired you are able to purchase a support contract.

Support contracts can be purchased on an annual basis and cost £85 per program. Alternatively you can setup a standing order at £75 per program per year.

If you would like to setup a standing order, you can request a mandate form by calling our Sales team on 01902 714030 or email

Please note that if your support has already expired a £14 administration charge will be applied.